User Agreement
Edition of 2 November 2026
1. Parties
This agreement is between Hightechur LLC (OOO "HT") (the Operator) and an individual who downloads or uses Fragmenta Studio, Fragmenta Browser, Fragmenta Mobile or Fragmenta Dialog. Details: OGRN 1227700408517, INN 9705173538, address 125167, Moscow, Leningradsky prospect, 37A, building 5, support@hightechur.ru.
2. Acceptance
The agreement starts when the person downloads the product, creates an account in the product form, or keeps using the product after this text is published. Registration happens inside the product. This website does not create the account.
3. Free license for individuals
The Operator grants a simple, non-exclusive, free license for personal non-commercial use by an individual who is at least 18 years old. The license covers Fragmenta Studio, Fragmenta Browser, Fragmenta Mobile and Fragmenta Dialog in the configuration published for individuals.
Under that license a person may:
- install the client and keep one personal account;
- exchange messages with other registered users;
- install extensions from the catalog.
The catalog contains only solutions published by the Operator, and those solutions are free. Publishing a third-party extension, selling access, or sublicensing the products is not part of this license. Workflows built in Fragmenta Studio are for the user's own use.
4. What stays outside this agreement
Fragmenta Platform, Fragmenta ID, an on-premise stand, a corporate contour, a service level and a paid rollout are a separate contract. A personal account does not open corporate services.
5. Account and conduct
The account is personal and may not be transferred. The person keeps the sign-in data confidential and gives accurate contact details. It is not allowed to use the products to break the law, send spam, distribute malware, interfere with the service, or access another person's account.
6. Messages and records
The Operator delivers messages between users and stores them in the Russian Federation for as long as the service needs. As of this edition the Operator is not listed in the registry of organizers of information dissemination and is preparing the application. The registry number will be published after registration. The duties of Federal Law No. 149-FZ apply to the extent they already bind the Operator, and in full once the entry is made. Details of personal data are in the privacy policy.
7. Intellectual property
The software, the catalog and the Hightechur marks stay with the Operator. Message text and files a user sends stay with that user. The user gives the Operator a license to host and deliver that material so the service can work, and to remove it when the law or this agreement requires.
8. Changes, availability, liability
The free service is provided as available. The Operator may change features or stop the free tier by publishing a notice on this site. Mandatory consumer rights under Russian law stay in force, including rights related to harm to life or health and liability for intent or gross negligence. Other liability for a free service is limited to the extent the law allows.
9. Law and disputes
Russian law applies. A consumer may bring a claim in the court available under Russian procedural rules. Other disputes go to a court at the Operator's address in Moscow.